Meet The Staff
The standard of care that our staff provides far exceeds what is required of them. Not only do we offer quality care and over 100 years of total combined experience … we are a family and we treat our patients like family. Meet our very special staff below!
FRANKIE DRUM – Office Manager/Surgical Assistant
Frankie is our most tenured employee, having worked for Gaston Oral & Maxillofacial Surgery since 1995. Frankie’s meticulous attention to detail and overwhelming familiarity with Oral & Maxillofacial procedures have helped to ensure patient safety and success for more than two decades. She and her husband, Keith, have one son and one lovely grandson. She and Keith enjoy traveling, especially on a cruise ship!
CINDY DAVIS – Recovery Room Assistant
Cindy is our newest surgical assistant, as she joined the team in August 2017. Her sense of humor and compassion for others is always present. Cindy’s favorite part about working at Gaston Oral & Maxillofacial Surgery is knowing that she is part of something that makes a difference in other people’s lives. Outside of the office, some of her passions include music, animals, Panther’s football, and spending time with family and friends.
JENNIFER HALL – Insurance Coordinator
Jennifer joined Gaston OMS in January of 2020 and has quickly become a huge asset to the team. She has her Associates degree in Medical Billing and Coding and has 8 years of experience. She enjoys problem solving and is committed to simplifying the billing process for every patient so they can focus on their health. In her spare time, Jennifer enjoys spending quality time with her husband, 3 stepdaughters & friends, traveling, playing with her dog Poochie, and reading & listening to music. She also loves watching sports (Go Cowboys!)
BRITTANY THOMPSON – Surgical Assistant
Brittany is one of our newest employees but has worked in the dental field since 2018. Her passion is to work hard for her family and to help others. She has a wonderful husband, Jeffrey, and together they have three dogs; Bubba, Bear, and Roscoe. They also have a kitten named Salem. Outside of the office, they enjoy spending time together at home or with friends. Brittany is a military spouse, Police wife, and a die hard Greenbay Packer fan!
ABBY WHITLOW – Surgical Assistant
Abby is one of our newest employees but has worked in the dental field since 2019. She graduated from Remington College and immediately knew she wanted to work in an Oral Surgery office. She is a Nashville, TN native and recently relocated to the Charlotte area in April 2020. Her favorite part about being a surgical assistant is being a part of improving an individual’s quality of life. Outside of the office she enjoys spending time with her family and son and being outdoors.
ASHLEY BRIGHT – Front Office Administrator/Recovery Assistant
Ashley started with Gaston OMS in 2018 and has been a very versatile employee, working with both the administrative and clinical aspects of the practice. She has always been interested in pursuing a career in dentistry, ultimately leading to her DA 2 degree from Lake Norman Dental Assisting School. Ashley is from Forest City, NC and loves spending time with her son, Joey and her 2 nephews, Jaxon and Cater. Currently she spends a majority of her free time with Joey and on her new home! As an avid sports fan, Ashley is a devout Steelers fan.
DAWN ATKINSON – Front Office Administrator
Dawn has been with Gaston OMS for 15 years, starting in 2005 with Dr. Jamison and Dr. Borchardt. She is great at making sure all patients have the information they need and are comfortable about their upcoming appointment. Whether she is scheduling appointments for the office or the hospital, Dawn truly enjoys helping patients. She is also tasked with another very important job; brewing the day’s first pot of coffee. When not at work, Dawn enjoys spending time with her family, shopping, and decorating her home. She and her husband, Paul, enjoy traveling and of course, rooting on their favorite sports teams; The Carolina Tarheels and the Carolina Panthers!
LYNDSEY BROWN – Front Office Administrator
CAROLINE SHEPARD – Front Office Administrator