Meet The Staff

The standard of care that our staff provides far exceeds what is required of them. Not only do we offer quality care and over 100 years of total combined experience … we are a family and we treat our patients like family.  Meet our very special staff below!

FRANKIE DRUM – Office Manager/Clinical Assistant

Frankie is our most tenured employee, having worked for Gaston Oral & Maxillofacial Surgery since 1995. Frankie’s meticulous attention to detail and overwhelming familiarity with Oral & Maxillofacial procedures have helped to ensure patient safety and success for more than two decades. Additionally, she has achieved certification through the Dental Anesthesia Assistant Certification Examination (DAANCE). She and her husband, Keith, have one son and one lovely grandson.  She and Keith enjoy traveling, especially on a cruise ship!

JENNIFER HALL – Insurance Coordinator

Jennifer joined Gaston OMS in January of 2020 and has quickly become a huge asset to the team. She has her Associates degree in Medical Billing and Coding and has 8 years of experience. She enjoys problem solving and is committed to simplifying the billing process for every patient so they can focus on their health. In her spare time, Jennifer enjoys spending quality time with her husband, 3 stepdaughters & friends, traveling, playing with her dog Poochie, and reading & listening to music. She also loves watching sports (Go Cowboys!)

CANDACE POOLE – Clinical Assistant

Candace is our newest surgical assistant, having started in January of 2022,however she has been in the Oral Surgery field for 6 years and dentistry for 10 years! She graduated from Kaplan College with a Dental Assisting 2 (DA2) certificate and most recently prepared and passed her Dental Anesthesia Assistant National Certification Examination (DAANCE). She has also taken on the OSHA and Radiology Officer roles in the office. She is originally from Kings Mountain, NC and graduated from Kings Mountain High School. Her favorite aspect of Oral Surgery is helping patients improve their smiles and self confidence and ultimately their overall health. Candace is married to her husband Cody and has 2 children, Keaten and kallie. She loves sports and her favorite teams are Duke basketball, Dallas Cowboys and anything soccer!

ASHLEY BRIGHT – Clinical Assistant

Ashley started with Gaston OMS in 2018 and has been a very versatile employee, working with both the administrative and clinical aspects of the practice. She has always been interested in pursuing a career in dentistry, ultimately leading to her DA 2 degree from Lake Norman Dental Assisting School. Ashley is from Forest City, NC and loves spending time with her son, Joey and her 2 nephews, Jaxon and Cater. Currently she spends a majority of her free time with Joey and on her new home! As an avid sports fan, Ashley is a devout Steelers fan.

LISA PRATHER – Front Office Administrator/Recovery Room Assistant

Lisa started with Gaston OMS in February 2022.  She has over 15 years of experience in oral surgery working everything from front office administrator to clinical recovery assistant. She has been married to Jamie, a retired police officer, for 18 years.  When not at work I enjoy spending time with family, especially my niece and nephews.  She also enjoys baking goodies and sharing them with her co-workers. She is an avid Major League Baseball fan and her favorite teams are the Atlanta Braves and Chicago Cubs.  Lisa loves helping patients and making their visit as pleasant as possible!

DAWN ATKINSON – Front Office Administrator

Dawn has been with Gaston OMS for 15 years, starting in 2005 with Dr. Jamison and Dr. Borchardt.  She is great at making sure all patients have the information they need and are comfortable about their upcoming appointment.  Whether she is scheduling appointments for the office or the hospital, Dawn truly enjoys helping patients.  She is also tasked with another very important job; brewing the day’s first pot of coffee.  When not at work, Dawn enjoys spending time with her family, shopping, and decorating her home.  She and her husband, Paul, enjoy traveling and of course, rooting on their favorite sports teams; The Carolina Tarheels and the Carolina Panthers!

LYNDSEY BROWN – Front Office Administrator

Lyndsey was born and raised in Belmont and graduated from South Point High School. She joined our team at Gaston OMS in May of 2021 as a front office administrator. Although she is our youngest employee, she has been in the dental field since she was 18 years old. When not in the office she loves spending time with her friends, family and 5 dogs. Lyndsey’s favorite thing to do is to go fishing! She is very passionate about making sure every patient feels important and enjoys their visit with us

CAROLINE SHEPARD – Front Office Administrator

Caroline grew up in Bessemer City and graduated from Tabernacle Christian Academy in Dallas. She studied at Gaston College and graduated with her Associates Degree in General Education, and she is alicensed cosmetologist. She married her high school sweetheart and together they have one daughter. Caroline enjoys spending time with her family and being outdoors. She joined Gaston OMS in November of 2021 and has worked in the dental field since 2019. Her favorite part about working in oral surgery is being able to help make patients feel comfortable and make their visit with us an easy one.